Tours4Fun

Not Happy

Did call for information about Zurich to Zurich 3 days tour by train.

Did not receive answer by Mail

Can someone phone me at 778 996 **** to discuss this further? My name is Naseem Mohamedali. Thank you.

I wanted to speak to a representative but no one came on the phone.

If someone can call me at 778 996 **** I'd really appreciate the call.

Worst experience I booked 4 day tour but they guide us only 3 days they dont want to refund its scammers never ever book this website plz .we already pay full but after that they charge again service charge & includes lunch also really worse

I was trying to book for November 1st as per the calendar but as I proceed to book, it says that the 1st day is October 31st. I felt it was a bit confusing! Otherwise everything is great about this company

I had made a reservation for a 3 days tour of New York Philadelphia Washington DC Niagara Falls back to New York. Dates are from August 5, 20121 through August 7, 2021.

Reservation Number is #E-209****

Due to an unfortunate accident and resulting injury to my wife we must cancel our trip and perhaps make reservations for another time.

Please contact either myself at: Nassershahrezaie@***.com or,

My wife Arrian Amini at: Arrianamini@***.com

Thank you for your help.

Nasser Steven Rezaie

281-467-****

Nassershahrezaie@***.com

Beware!

They sell tours not exist!!!!

I came to Las Vegas to stay at our friend’s house for our vacation for a week. We decided to leave there early and drive up to Antelope canyon for last couple of days of our vacation since Tours4Fun still had available tours on the day even though other companies sold out all their tours during winter vacations.

As soon as I reserved a tour at Tours4fun online for the next day and paid with my card I also reserved a hotel room In the area close to Antelope canyon.

A day later we were about to arrive to the hotel I found out that I received an email send from Tours4Fun and said ”our tour reversed is no longer available”.

I was so confused and called but no one answered my call... I had to reply to their email and move our reservation date to next day as they told me in the email that they have available tour next day instead. We were already in Page so we had no choice but to accept the change. We had to pay for staying another night at a hotel as well.

But in the next morning I received another email that said “our tour reversed is no longer available” again!!!!!

I called them.

this time they answered though. They said our reservation was not confirmed yet in the first place so that means it is obvious it can become unavailable. I literally lost my word. When we saw the calendar with still available tours with dates shown to make a reservation on their website we clicked the Date ( which was originally the following day of the time of our reservation ) and proceed the reservation processes and made a payment with my card.

I assumed I made a reservation successfully.

I really think this company is unprofessional.

No wonder I couldn’t find any other companies that has any available tours during the vacation times.

Tours4Fun sells tours they don’t have. I have no idea why they do this..my guess is so that they can make more money when someone had to cancel a tour and if they could squeeze some other person in.

It sucks..

We had to waste money for 2 day’s hotel rooms and Gas and our precious times!!!!

Feels soooo angry I couldn’t even express my anger.

I was in a tour for 3 days to Sudbury from toronto on Friday 11 to 13 , we were sitting at the back seat . I believe my sunglasses fell from the bag. The tour guide name was Jeff

I have been in contact with customer care by phone and 6 times by email at Tours4fun. I was wanting to book a couple of tours ,Paris and London and use some points toward my tours ,points and cash , I have a new email address so I logged into my old account and tried to update my details,it wouldn't accept them . I rang and emailed about it Cherelyn one of the customer advisers said they didnt have an IT department that could fix the problem and she wasn't allowed to either ,so advised me to just make a new account and the Points ,bad luck ,lost because they can't be transferred !

Don't get conned by this company ,they take your money but they don't honour their loyalty program ,go to Viatours ,at least they help

This is an awful company. They subcontract everything out.

Before you pay, they are very helpful.

Once they get your money, the customer service and communication ends. Take my advice, do NOT use them.

Sar main Apna Paisa transfer redeem kiya tha lekin aap 3 din ho chuka hai abhi tak mera Paisa Nahin Aaya please mera Paisa bhijwa dijiye. Sir me login facebook se -anand gaispuriya

I booked the trip wrongly without my wife travelling. This is very dangerous mistake !!

Your executive helped me a lot to confirm the change of booking from one to 2 adults and I authorised them to take difference fare. Very good experience, thanks so much !!

Thanks

Ravish