Tours4Fun Reviews

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Cancelation and Refund of reservation #E-209****

I had made a reservation for a 3 days tour of New York Philadelphia Washington DC Niagara Falls back to New York. Dates are from August 5, 20121 through August 7, 2021. Reservation Number is #E-209**** Due to an unfortunate accident and resulting injury to my wife we must cancel our trip and perhaps make reservations for another time. Please contact either myself at: Nassershahrezaie@***.com or, My wife Arrian Amini at: Arrianamini@***.com Thank you for your help. Nasser Steven Rezaie 281-467-**** Nassershahrezaie@***.com

User's recommendation: No recommendations at this moment because I have not seen any kind of results or response to make any opinion or any recommendations.

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ID
#2721173 Review #2721173 is a subjective opinion of poster.
Location
Cypress, Texas

Worst tour company ever

Beware! They sell tours not exist!!!! I came to Las Vegas to stay at our friend’s house for our vacation for a week. We decided to leave there early and drive up to Antelope canyon for last couple of days of our vacation since Tours4Fun still had available tours on the day even though other companies sold out all their tours during winter vacations. As soon as I reserved a tour at Tours4fun online for the next day and paid with my card I also reserved a hotel room In the area close to Antelope canyon. A day later we were about to arrive to the hotel I found out that I received an email send from Tours4Fun and said ”our tour reversed is no longer available”. I was so confused and called but no one answered my call... I had to reply to their email and move our reservation date to next day as they told me in the email that they have available tour next day instead. We were already in Page so we had no choice but to accept the change. We had to pay for staying another night at a hotel as well. But in the next morning I received another email that said “our tour reversed is no longer available” again!!!!! I called them. this time they answered though. They said our reservation was not confirmed yet in the first place so that means it is obvious it can become unavailable. I literally lost my word. When we saw the calendar with still available tours with dates shown to make a reservation on their website we clicked the Date ( which was originally the following day of the time of our reservation ) and proceed the reservation processes and made a payment with my card. I assumed I made a reservation successfully. I really think this company is unprofessional. No wonder I couldn’t find any other companies that has any available tours during the vacation times. Tours4Fun sells tours they don’t have. I have no idea why they do this..my guess is so that they can make more money when someone had to cancel a tour and if they could squeeze some other person in. It sucks.. We had to waste money for 2 day’s hotel rooms and Gas and our precious times!!!! Feels soooo angry I couldn’t even express my anger.
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ID
#1747237 Review #1747237 is a subjective opinion of poster.
Location
Kanab, Utah
New Reviewer

Please sir

Sar main Apna Paisa transfer redeem kiya tha lekin aap 3 din ho chuka hai abhi tak mera Paisa Nahin Aaya please mera Paisa bhijwa dijiye. Sir me login facebook se -anand gaispuriya
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ID
#1703698 Review #1703698 is a subjective opinion of poster.
Pros
  • Please sir
Cons
  • 200
Reason of review
Problems with payment
Preferred solution
Full refund
New Reviewer

Lost my sunglasses

I was in a tour for 3 days to Sudbury from toronto on Friday 11 to 13 , we were sitting at the back seat . I believe my sunglasses fell from the bag. The tour guide name was Jeff
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ID
#1680221 Review #1680221 is a subjective opinion of poster.
Location
Mississauga, Ontario
Reason of review
Lost my sunglasses
We had an awesome travel experience with them in 2016 for our 7 day tour through Canada. But in 2018 when we did a 10 day tour from Las Vegas to California, the tour was TERRIBLE. The bus got into a tiny scrape and after that was resolved the bus broke down and we...
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ID
#1641970 Review #1641970 is a subjective opinion of poster.
Service
Tours4fun 10 Day Antelope Canyon And San Francisco Bus Tour
Pros
  • Affordable
  • Lots of variety
Cons
  • Unfriendly
  • Dishonest on website
  • Too rigid
Reason of review
Poor customer service
New Reviewer

They dont honour the points you have earned and dont answer emails or phone calls !

I have been in contact with customer care by phone and 6 times by email at Tours4fun. I was wanting to book a couple of tours ,Paris and London and use some points toward my tours ,points and cash , I have a new email address so I logged into my old account and tried to update my details,it wouldn't accept them . I rang and emailed about it Cherelyn one of the customer advisers said they didnt have an IT department that could fix the problem and she wasn't allowed to either ,so advised me to just make a new account and the Points ,bad luck ,lost because they can't be transferred ! Don't get conned by this company ,they take your money but they don't honour their loyalty program ,go to Viatours ,at least they help
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ID
#1555914 Review #1555914 is a subjective opinion of poster.
Service
Customer Service Profiles Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

AWFUL COMPANY

This is an awful company. They subcontract everything out. Before you pay, they are very helpful. Once they get your money, the customer service and communication ends. Take my advice, do NOT use them.
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ID
#1537520 Review #1537520 is a subjective opinion of poster.
Service
Tours4fun Customer Care
Reason of review
Poor customer service
New Reviewer

The experience was great.

I booked the trip wrongly without my wife travelling. This is very dangerous mistake !! Your executive helped me a lot to confirm the change of booking from one to 2 adults and I authorised them to take difference fare. Very good experience, thanks so much !! Thanks Ravish
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ID
#1380076 Review #1380076 is a subjective opinion of poster.
Location
London, England
New Reviewer

Incorrect inclusive of the tour package

In the reservation E-864754, the lunch is included but what I chose when I purchased the upper antelope & horseshoe bend tour is that there in an admission I included in the payment. I checked in my credit card, it was posted already $124.5.
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ID
#1357365 Review #1357365 is a subjective opinion of poster.
Location
San Bernardino, California
Reason of review
Order processing issue

Don't even think of it

The entire is terrible, so-called four stars hotels but a bunch of budgets Inn. No breakfast, no explanation while underway, bus and tour guide converse in Chinese. They use Chinese navigation system. Ask for high fees not stated in the agreement.
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ID
#1341480 Review #1341480 is a subjective opinion of poster.
Service
Tours4fun Tour
Reason of review
Not as described/ advertised

Terrible!

We booked a tour of te upper antelope canyon at 11 am and payed for it and got a confirmation. But then the next day we got an email saying that the time we reserved was not available anymore. I called tours4fun, but they didn't help me at all. I payed a lot to go on the right time for the tour (11am-1.30pm) to see the light beems. But now I only got to choose a worse timing for the same high price or a refund. This isn't fair!
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ID
#1338632 Review #1338632 is a subjective opinion of poster.
Service
Tours4fun Tour Booking
New Reviewer
Picked hotel in San Fransisco since they pick you up from there(not good area of town). Then they took us to farmers market breakfast took an hour and a half. Then smoke from fire was horrible. Only got to see 1 waterfall. Then found out they do not take me back to...
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ID
#1314261 Review #1314261 is a subjective opinion of poster.
Service
Tours4fun Customer Care
Cons
  • Smoke
  • No drop off after tour
  • Too expensive
Reason of review
Poor customer service
Loss
$149
Preferred solution
Price reduction
New Reviewer

Feedback about Tour Guide-Benjamin wu

I took a 2 day bus tour to Washington DC and Philedelphia from New York on July 16th and 17th. It was a great experience.The tour guide and the drivers made it much more easier.Its an overall good experience.The time was managed very well by the driver and the Tour Guide.They are very much efficient in their work . I took a 2 day bus tour to Washington DC and Philedelphia from New York on July 16th and 17th. It was a great experience.The tour guide and the drivers made it much more easier.Its an overall good experience.The time was managed very well by the driver and the Tour Guide.They are very much efficient in their work .
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ID
#1307963 Review #1307963 is a subjective opinion of poster.
Service
Tours4Fun Tour Guide
Reason of review
Good customer service
New Reviewer
Tours4Fun are the WORST company I have ever experienced, they don't even deserve the 1 star! My friend and I booked Universal tickets and we're due to be picked up from Miami early in the morning and taken to Orlando. The bus was over an hour late and the driver...
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ID
#1306426 Review #1306426 is a subjective opinion of poster.
Service
Tours4Fun Universal Studios Tour Booking
Reason of review
Order processing issue
New Reviewer
We recently experienced the Tours4fun 3-Day San Francisco Bus Tour in and out of LA and were very disappointed with the experience on many levels. The tour was apparently run by CTours who advise Tours4fun are merely booking agents. C Tour is nothing but Chinese Tour,...
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ID
#1286767 Review #1286767 is a subjective opinion of poster.
Service
Tours4Fun 3 Day San Francisco Bus Tour
Cons
  • Comlete tour disater
Reason of review
Bad quality
Loss
$1200

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