Filter by rating
filters
State:
Show
City:
Show
Product:
Show
1.6
Details
The journey was great and we've seen some beautiful nature of canada BUT very bad customer service. I had a problem because I didn't receive the order confirmation. My cousin booked with her account and it worked so we thought that maybe something with the internet...
View full review
Review
#1116299 Review #1116299 is a subjective opinion of poster.
Service
Tours4fun 4-day Canadian Rocky Mountain Summer Tour From Vancouver Tour Booking
Pros
  • Nature
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$1324
Preferred solution
Full refund
Tags
  • 4 Days Rocky Mountain Tour
  • Rocky Tour
2.3
Details
Sept 2017 tour from Malaga to Ronda Spain. Tours4fun gave the incorrect pickupaddress and time for the tour. We confirmed our tour the day before and Tours4fun responded and reiterated the pick up time and location. We discovered the pickup location didnt exist after...
View full review
Review
#1112582 Review #1112582 is a subjective opinion of poster.
Service
Tours4fun Tour Booking
Reason of review
Not as described/ advertised
1.0
Details
We recently arrived in San Francisco from London and as we only have three days here thought we would try to book a couple of tours. We booked online with Tours4fun for the California wine country and redwoods tour but straight away realised we'd made an error as it...
View full review
Review
#1104825 Review #1104825 is a subjective opinion of poster.
Service
Tours4fun Tour Booking
Reason of review
Return, Exchange or Cancellation Policy
1.3
Details
I will not recommend this agent to anyone.. the tour guide force us to buy the additional package which we think it was not good attraction. The price was cheap but there is hidden fee that is not included, that is Service Fee. They stated 8 usd per day person. Since...
View full review
Review
#1050127 Review #1050127 is a subjective opinion of poster.
Service
Tours4fun Tour Booking
Reason of review
Pricing issue
I recommend you to avoid Tours4Fun, because in my opinion it is a loss of money. The company is very badly organized and they are sometimes rude with the English speaking clients (most of their clients speak chinese). I found this company unprofessionnal from the...
View full review
Review
#1046573 Review #1046573 is a subjective opinion of poster.
Service
Tours4fun 10 Day Antelope Canyon And San Francisco Bus Tour
Reason of review
Pricing issue
1.0
Details
Terrible tourguide. Could not understand him. Even if you asked questions to clarify things, you wont understand him. We paid $108 per person for a 2-day trip from New York to Niagara. Just a tip for this company, when people decided to go to Niagara Falls, they...
View full review
Review
#969831 Review #969831 is a subjective opinion of poster.
Service
Tours4fun Niagara Falls Tour Booking
Reason of review
Bad quality
Loss
$400
Preferred solution
Let the company propose a solution
Just a heads up guys when booking. Tours4fun is using local travel operator, which you can save much more if you book directly. On this particular tour they are using GEG Travel /GoeuGo. Its really disappointing dealing with Tours4fun customer care they are not helpful...
View full review
Review
#946894 Review #946894 is a subjective opinion of poster.
Service
Tours4fun 9-day Western Europe Tour Booking
Reason of review
Poor customer service
Loss
$1028
Preferred solution
Close the company
Tags
  • 9-day Western Europe Tour

Tours4Fun Customer Care Review

1.0
Details
It's the worst company to deal with. Nothing to do with basic of customer service. There current supervisor for 2016 named carlo in USA not professional at all . I dont advice to for it even for free
View full review
Review
#899686 Review #899686 is a subjective opinion of poster.
Service
Tours4fun Customer Care
Reason of review
Poor customer service
It's not fun! Although Tours4fun are responsive to questions related to tour packages, the fact that they sells product/service from an unreliable tour company, namely Sea Gull Holiday is bad business. We have terrible experience with Sea Gull Holiday including: -...
View full review
1 comment
Anonymous
#1218764

horrible tour agency! tour guide rarely speaks English.

we had to change bus and wait at the hotel for our tour guide for 3hours without any excuse!

if you want a fun trip, don't ever choose tours4fun!

Review
#895635 Review #895635 is a subjective opinion of poster.
Service
Tours4fun Vacation Package Booking
Reason of review
Poor customer service
1.6
Details
Using Tours4Fun was the worst experience I've ever had and I will never use them again. I'm African American and there were only 4 of us on the tour. Four were Hispanic and the rest all Chinese. When I complained, the company had the nerve to say I probably booked the...
View full review
Review
#875976 Review #875976 is a subjective opinion of poster.
Cons
  • Too many chinese people on tour
Reason of review
Did not book a Chinese Tour!